Sample...

Occupant Satisfaction Survey

The General Services Team is interested in feedback regarding your satisfaction with the services provided. Your thoughts are important to us.  It will take approximately 5 minutes to complete this questionnaire.

Your survey results are confidential and contact information is optional. However, if you have specific comments or suggestions, or want to be eligible for the drawing, we need your name and phone number. 

Please complete your survey today.   Thanks for your assistance.  

Please indicate your response by clicking on the circle under the appropriate number on each question for both the importance of the question and your satisfaction level. If you do not have an opinion, or if you have no experience with the question topic, click on the N/A checkbox.
Importance

        1 Extremely Unimportant
        2
        3
        4
        5 Very Important
Satisfaction

        1 Extremely Dissatisfied
        2
        3
        4
        5 Very Satisfied

1. Your workstation:
  Importance Satisfaction
NA 1 2 3 4 5 NA 1 2 3 4 5
Configuration
Size
Location
Comments:

 

2. Moves and relocations:
  Importance Satisfaction
NA 1 2 3 4 5 NA 1 2 3 4 5
Project Mgmt. Layout and Design
Moving and Relocation Services
Comments:

 

3. Appearance of:
  Importance Satisfaction
NA 1 2 3 4 5 NA 1 2 3 4 5
Building Exterior
Building Interior
Comments:

 

4. Facility cleanliness:
  Importance Satisfaction
NA 1 2 3 4 5 NA 1 2 3 4 5
Work station area
Halls and lobbies
Rest rooms
Other work areas
Cafeteria
Comments:

 

5. Facility maintenance:
  Importance Satisfaction
NA 1 2 3 4 5 NA 1 2 3 4 5
Air temperature
Lighting
Rest rooms
Walls, ceilings, floors
Elevators
Parking Lots
Comments:

 

6. Safeguarding:
  Importance Satisfaction
NA 1 2 3 4 5 NA 1 2 3 4 5
Site Protection (Security) Services
Environmental Health & Safety Services
Safety of your work place
Comments:

 

7. Food services:
  Importance Satisfaction
NA 1 2 3 4 5 NA 1 2 3 4 5
Cafeteria
Catering
Vending Machines
Comments:

 

8. Facilities services:
  Importance Satisfaction
NA 1 2 3 4 5 NA 1 2 3 4 5
Process for obtaining facilities services
Timeliness of facilities services response
Overall facilities services
Comments:
 

Some information about you:

9. Please indicate your site location: 

10. Are you in management? Yes   No

11. Optional information:
Name:

Phone:

 

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Voice: (928) 213-9767
Fax: (928) 213-9763

Mailing Address: PO Box 1447, Flagstaff, AZ 86002 --1447 USA