| Museums and Cultural Institutions Benchmarking Group |  |
| Schedule | Steering Committee | Registration | 2012 Survey |
Consulting
Services |
Occupancy Survey |
Workshop |
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This will be the 13th annual IAMFA facility management survey of cultural institutions. The Survey collects
In the last 13 years, over 155 institutions from nine countries have participated in this learning exercise.
Annual Conference The IAMFA 22nd Annual Conference will be held September 16-19 in Philadelphia, Pennsylvania USA. Co-hosts include: the Philadelphia Art Museum, Delaware Art Museum, Hagley Museum and Winterthur Museum, Garden & Library. If you need assistance with data collection and input of your information please check out our new consulting services option. |
Endorsement
The Museum Benchmarks Survey is endorsed by IAMFA, the International Association
of Museum Facility Administrators.
Comments About Previous Benchmarking Surveys and Workshops...·
- The data are extremely useful...Smithsonian National Air & Space Museum
- Just completing the questionnaire provided suggestions on ways to improve our operation. Carnegie Museums
- Really enjoyed the best practice presentations and focus group discussions. Canadian Museum of Civilization
- Great to have the opportunity to interact with colleagues. Capital Children's Museum
- What worked well? Everything!...Smithsonian National Museum of Natural History
- Very informative and interesting topics. The Getty Museum
- Really enjoyed how much we learned in one day. The British Library
- I’ll be using benchmark data to present and back-up new FM ideas. Powerhouse Museum of Australia
- Your workshop day was most substantive of the conference. Harvard University Art Museums
- Measurement of yourself against other industry leaders, plus committing to improvement is the only way to truly prove value and FM viability within any company. Government
- We have used this survey for several years now and are pleased that it has helped us to identify and take initiatives to improve our FM practices. Government
Why Participate? Why Benchmark?
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To practice continuous improvement ·
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To establish goals and action plans (strategic planning)
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To reduce costs
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To identify institutions with best practices
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To add value
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To support business cases for change
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To identify strengths and weaknesses
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To gain access to the executive floor
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To justify costs and practices
Click Here for a listing of Past Participants
Some tips for successful benchmarking:
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Realize that you will be best in some areas but not everything
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Learning must be continuous
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Learning from others is faster – and therefore smarter – than starting from scratch
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Measuring and improving performance must be a priority
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You can always find the money for something that’s a priority
The best organizations today, our organizational role models, are those that use benchmarking and use it well.
What Types Of Data Are Collected???
Approximately 60-75% of the topics listed below are repeated every year,
while 25-40% of the questionnaire gathers information on new subjects
| Space utilization | Ratios of number of workers used | Outsourcing |
| Costs of building operations | Janitorial services | Utilities |
| Organizational structures | Building maintenance | Grounds maintenance |
| Temperature & relative humidity | Strategic facilities planning | Disaster recovery planning |
| Project management processes | Performance based contracting | Chargeback of facility costs |
| Customer satisfaction | Service level agreements | Best practices |
| Building security | Facility rentals/special functions | Future trends |
