For 2012, our sign up period is from December 1, 2011 - April 15, 2012. The full schedule with the submittal dates, report schedule, and best practices meeting are shown here. You can also view a list of the past participants which included approximately 158 million square feet of space from 85 sites. More than 85 percent of our participants repeat each year so we expect a similar or greater level of participation for 2012.

To participate you should first, fill out the registration form (top button on the left) Then continue by noting the submittal schedule and downloading the definitions.

The Facility Managers Roundtable uses a Standard set of Survey definitions that include benchmarking issues for: Space Data / Utilities / Building Maintenance / Custodial / Parking / Grounds / Project Costs / Facilities Engineering / Environmental Health and Safety / Building Security / and Fixed Occupancy Costs. You can see sample charts from all of the major areas on the website.

The Facility Managers Roundtable also measures customer satisfaction with a standardized customer satisfaction survey. Last year, about 70 percent of the participants utilized the standardized customer survey. 

The final report tells you where you stand compared with others. To improve your performance you need to understand the best practices of the high performing organizations. We hold a "Best Practices Meeting" on June 20 - 22 in Berkeley, California (about a 30 minute drive from Oakland Airport) to facilitate the sharing of information among participants.

Benchmarking Objectives ...

Our objectives are:

• To determine the related normalized facility costs, utilities, and services to support a business. The study measures and links costs of the services provided with a subjective evaluation by the customer on the quality of those services.
• To provide a method to measure our effectiveness
• To find strengths and weaknesses
• To create an awareness of best practices
• To challenge business-as-usual methods
• To establish goals for further improvements
• To facilitate discussions on best practices between organizations

The purpose of benchmarking is to provide indicators that lead to discussions between organizations. A partially completed data submittal is usually not a hindrance to starting those discussions. The discussions whether by telephone or in person are what allow you to "borrow" new and innovative ideas that create improvements in your facility.

Reports ...

All participants will be included in a Combined Report. Drafts and final reports will be provided in Excel format files from our website. We will send CD's to any participants that have difficulty obtaining the file from the download site.

Participant Terms and Agreement...

All organizations participating in the FACILITY MANAGERS ROUNDTABLE (FMRT) BENCHMARKING SURVEY agree to:

• Provide complete and accurate data in a timely manner.
• Maintain the confidentiality of the survey questionnaire and survey data.
  • Use the survey data for internal company/organization purposes only.
  • Not provide the survey questionnaire or survey data to any other companies/organizations or individuals.

Voice: (928) 213-9767
Fax: (928) 213-9763

Mailing Address: PO Box 1447, Flagstaff, AZ 86002-1447 USA