PAGE	CONTENTS
1	PARTICIPANT LOCATION MAP
SPACE DATA
2	GSF OWNED VS LEASED (Y AXIS UNLIMITED)
3	GSF OWNED VS LEASED (Y AXIS LIMITED)
4	TOTAL OCCUPANCY (Y AXIS UNLIMITED)
5	TOTAL OCCUPANCY (Y AXIS LIMITED)
6	GROSS SQUARE FEET (GSF) PER OCCUPANT
7	GROSS SQUARE FEET (GSF) PER FIRST SHIFT OCCUPANT
8	FACILITY DESCRIPTIONS
10	TYPE OF SPACE
12	FACTORED TYPES OF SPACE
14	HOURS OF OPERATION VS. SPACE FACTORS
15	TYPE OF SPACE OPERATING HOURS
UTILITIES
17	ELECTRICAL COST PER KWH
18	ELECTRICAL CONSUMPTION PER GSF
19	ELECTRICAL CONSUMPTION PER FACTORED GSF
20	ELECTRICAL COST PER GSF
21	ELECTRICAL COST PER FACTORED GSF
22	ELECTRICAL COST PER OCCUPANT
23	TOTAL UTILITY COST PER GSF
24	TOTAL UTILITY COST PER FACTORED GSF
25	TOTAL UTILITY COST PER OCCUPANT
26	UTILITY COSTS - DATA
BUILDING MAINTENANCE
28	TOTAL MAINTENANCE COST PER GSF WITH SERVICE RATINGS
29	MAINTENANCE COSTS PER GSF VS SERVICE RATINGS
30	MAINTENANCE COST PER FACTORED GSF WITH SERVICE RATINGS
31	MAINTENANCE COSTS PER FACTORED GSF VS SERVICE RATINGS
32	MAINTENANCE COST PER OCCUPANT WITH SERVICE RATINGS
33	MAINTENANCE COSTS PER OCCUPANT VS SERVICE RATINGS
34	MAINTENANCE COSTS PER GSF WITH AVERAGE AGE
35	MAINTENANCE COST / GSF VS AVERAGE AGE
36	BUILDING MAINTENANCE COSTS - DATA
CUSTODIAL
38	TOTAL CUSTODIAL COST PER AREA CLEANED WITH SERVICE RATINGS
39	CUSTODIAL COSTS PER AREA CLEANED VS SERVICE RATINGS
40	TOTAL CUSTODIAL COST PER OCCUPANT WITH SERVICE RATINGS
41	CUSTODIAL COSTS PER OCCUPANT VS SERVICE RATINGS
42	CUSTODIAL COSTS - DATA
44	CUSTODIAL SERVICE CONTRACTS
45	CUSTODIAL SERVICE CONTRACTS - DATA
47	CLEANING FREQUENCY - GENERAL OFFICES - DUSTING
48	CLEANING FREQUENCY - GENERAL OFFICES - TRASH REMOVAL
49	CLEANING FREQUENCY - GENERAL OFFICES - VACUUMING
50	CLEANING FREQUENCY - HALLWAYS & RECEPTION AREAS
51	CLEANING FREQUENCY - PRODUCTION LABS
52	CLEANING FREQUENCY - RESTROOMS
53	CLEANING FREQUENCY - CAFETERIA
54	CUSTODIAL CLEANING FREQUENCY - DATA
56	AREA CLEANED BY FTE WITH SERVICE RATINGS
57	CUSTODIAL FTE'S - DATA
PARKING
59	PAVED AREA MAINT COST / ACRE WITH CUST SERVICE RATINGS
60	PAVED AREA MAINT COST PER OCCUPANT WITH CUST SVC RATINGS
61	PARKING COSTS - DATA
GROUNDS
63	GROUNDSKEEPING COSTS PER ACRE WITH CUSTOMER SERVICE RATINGS
64	AVG GROUNDSKEEPING COST / ACRE BY CONTRACT & LABOR REP
65	LANDSCAPING COSTS - DATA
PROJECT COSTS
67	COST TO MOVE A PERSON
68	PROJECT COST - DATA
70	OFFICE RELOCATION - DATA
FACILITIES ENGINEERING
72	FACILITIES ENGINEERING COST / GSF
73	FACILITIES ENGINEERING COST / FACTORED GSF
74	ENGINEERING COSTS AS A % OF PROJECT COSTS
75	PROJECT COST - DATA
ENVIRONMENTAL HEALTH AND SAFETY
77	ALL INJURY INCIDENT RATE
78	LOST WORKDAY INCIDENT RATE
79	SEVERITY INCIDENT RATE
80	CHEMICALS RELEASED (LBS) / FACTORED GSF
81	ENVIRONMENTAL HEALTH AND SAFETY COSTS PER GSF
82	ENVIRONMENTAL HEALTH AND SAFETY COSTS / FACTORED GSF
83	ENVIRONMENTAL HEALTH AND SAFETY COSTS / OCCUPANT
84	ENVIRONMENTAL HEALTH AND SAFETY - DATA
SECURITY COSTS
86	SECURITY COST / GSF
87	BUILDING SECURITY COST DATA
MISCELLANEOUS OCCUPANCY COSTS
89	TOTAL DEPRECIATION COSTS
90	FIRE INSURANCE COSTS
91	PROPERTY TAXES
92	TOTAL FIXED OCCUPANCY COSTS
93	FIXED OCCUPANCY COST - DATA
95	TOTAL OPERATING COSTS BY CATEGORY
96	TOTAL COSTS
97	TOTAL OPERATING COST - DATA
CUSTOMER SERVICE
99	EHS RESPONSE TIME
100	MAINTENANCE TROUBLE CALL RESPONSE TIME
101	MAINTENANCE TROUBLE CALL CYCLE TIME
102	WORK REQUEST WAIT TIME
103	LAYOUT & DESIGN TIME
104	PROJECT COMPLETION RATES
105	RESPONSE TIME - DATA
107	CUSTOMER SURVEY - WORKSTATION CONFIGURATION
108	CUSTOMER SURVEY - WORKSTATION SIZE
109	CUSTOMER SURVEY - WORKSTATION LOCATION
110	CUSTOMER SURVEY - PROJECT MANAGEMENT, DESIGN, & LAYOUT
111	CUSTOMER SURVEY - MOVING & RELOCATION SERVICES
112	CUSTOMER SURVEY - EXTERIOR APPEARANCE
113	CUSTOMER SURVEY - INTERIOR APPEARANCE
114	CUSTOMER SURVEY - WORKSTATION CLEANLINESS
115	CUSTOMER SURVEY - HALLWAY & LOBBY CLEANLINESS
116	CUSTOMER SURVEY - RESTROOM CLEANLINESS
117	CUSTOMER SURVEY - PRODUCTION LABS CLEANLINESS
118	CUSTOMER SURVEY - CAFETERIA CLEANLINESS
119	CUSTOMER SURVEY - AIR TEMPERATURE
120	CUSTOMER SURVEY - LIGHTING
121	CUSTOMER SURVEY - RESTROOM MAINTENANCE
122	CUSTOMER SURVEY - WALLS, CEILINGS, FLOORS MAINTENANCE
123	CUSTOMER SURVEY - ELEVATOR / ESCALATOR MAINTENANCE
124	CUSTOMER SURVEY - PARKING LOT MAINTENANCE
125	CUSTOMER SURVEY - PLANT PROTECTION / SECURITY SERVICES
126	CUSTOMER SURVEY - ENVIRONMENTAL HEALTH & SAFETY SERVICES
127	CUSTOMER SURVEY - SAFETY OF YOUR WORKPLACE
128	CUSTOMER SURVEY - PROCESS FOR OBTAINING FACILITY SVCS
129	CUSTOMER SURVEY - TIMELINESS OF FACILITY SVCS RESPONSE
130	CUSTOMER SURVEY - OVERALL FACILITY SERVICES
131	CUSTOMER SURVEY - INITIAL RESPONSE TIME
132	CUSTOMER SURVEY - COMPLETION TIME
133	CUSTOMER SURVEY - COMMUNICATION
134	CUSTOMER SURVEY - QUALITY OF REPAIRS
135	CUSTOMER SURVEY - OVERALL PRODUCTION EQUIPMENT
136	CUSTOMER SURVEY - DATA
140	PERCENT SATISFIED - WORKSTATION CONFIGURATION
141	PERCENT SATISFIED - WORKSTATION SIZE
142	PERCENT SATISFIED - WORKSTATION LOCATION
143	PERCENT SATISFIED - PROJECT MANAGEMENT, DESIGN, & LAYOUT
144	PERCENT SATISFIED - MOVING & RELOCATION SERVICES
145	PERCENT SATISFIED - EXTERIOR APPEARANCE
146	PERCENT SATISFIED - INTERIOR APPEARANCE
147	PERCENT SATISFIED - WORKSTATION CLEANLINESS
148	PERCENT SATISFIED - HALLWAY & LOBBY CLEANLINESS
149	PERCENT SATISFIED - RESTROOM CLEANLINESS
150	PERCENT SATISFIED - PRODUCTION LABS CLEANLINESS
151	PERCENT SATISFIED - CAFETERIA CLEANLINESS
152	PERCENT SATISFIED - AIR TEMPERATURE
153	PERCENT SATISFIED - LIGHTING
154	PERCENT SATISFIED - RESTROOM MAINTENANCE
155	PERCENT SATISFIED - WALLS, CEILINGS, FLOORS MAINTENANCE
156	PERCENT SATISFIED - ELEVATOR / ESCALATOR MAINTENANCE
157	PERCENT SATISFIED - PARKING LOT MAINTENANCE
158	PERCENT SATISFIED - PLANT PROTECTION / SECURITY SERVICES
159	PERCENT SATISFIED - ENVIRONMENTAL HEALTH & SAFETY SERVICES
160	PERCENT SATISFIED - SAFETY OF YOUR WORKPLACE
161	PERCENT SATISFIED - PROCESS FOR OBTAINING FACILITY SVCS
162	PERCENT SATISFIED - TIMELINESS OF FACILITY SVCS RESPONSE
163	PERCENT SATISFIED - OVERALL FACILITY SERVICES
164	PERCENT SATISFIED - INITIAL RESPONSE TIME
165	PERCENT SATISFIED - COMPLETION TIME
166	PERCENT SATISFIED - COMMUNICATION
167	PERCENT SATISFIED - QUALITY OF REPAIRS
168	PERCENT SATISFIED - OVERALL PRODUCTION EQUIPMENT
169	PERCENT SATISFIED - DATA