Facility Issues
Facility Issues provides a variety of facility benchmarking consulting services for our clients throughout the world. Facilities Benchmarking is the search for the best industry practices that lead to superior performance. It offers an opportunity for improving your organization on a continuous basis and considers any better practice. But there are no permanent data points in benchmarking; the reference point is always moving and changing as organizations identify better practices, reduce costs, and improve customer service. We are currently working with the following benchmarking groups.With all of our benchmarking groups, we hold periodic meetings, discuss best practices, and review benchmarking survey results. Our groups are interested in ways to provide better service while reducing or keeping their costs at current levels.
All of our benchmarking groups adhere to the Code of Conduct shown on the link.
Benchmarking Groups: |
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Museums and Cultural Institutions... This will be the eighth annual, international, facility management survey of museums and art institutions. In the last seven years, over 112 institutions from six countries have participated in this learning exercise. The Survey collects data on performance measurements and best practices and industry trends that can be used to make more effective decisions on the planning, designing and managing of museums and art institutions. |
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The Distribution Facilities Benchmarking Group is new for 2006. Facility managers from American Honda, Home Depot, Nike, Mervyns, and Toyota assisted in the development of survey questions that measure the key performance indicators of distribution facilities. |
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Facility Manager's Roundtable
- This is a diverse group of facility managers that have developed a
common set of benchmarking definitions. This group is
usually our largest with participation ranging between 75 and 100 sites and 160
to 225 million square feet of benchmarked space. This group has
benchmarked their facility performance annually since 1991. Chicago Area Regional Benchmarking Group - meets two times per year at the member's sites to share best practices and benchmark their facility management functions |
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Utility Council - Benchmarking is intended for any utility organization that is willing to gather facility data in a common format and
share it with other participants. The group has been benchmarking each year since 1995. Many of the participants are trending their
performance using these metrics. The Utility Group has organized two REGIONAL BENCHMARKING GROUPS. We meet two times per year at the member's sites to share best practices and benchmark their facility management functions. |
| Fossil Generating Plants - NEW FOR 2008 - This study will benchmarking facility operating costs at Fossil Generating Stations. | |
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The Research Facilities Benchmarking Group (RFB), is a diverse group of facility managers representing primarily research type facilities that have developed a common set of benchmarking definitions. This group has been benchmarking their facility performance for many years. |
| Security Benchmarks - This study benchmarks the Corporate Facility costs (Non Nuclear) and services for Utilities. | |
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The Telecommunications Benchmarking Group is an international benchmarking group that collects data on performance measurements, best practices, and industry trends that can be used to make more effective decisions on the planning, designing and managing of telecommunications facilities. |
Occupancy Surveys |
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| Many of our clients utilize our Web based Occupancy Surveys to help identify areas of concern and items needing improvement. Global occupancy surveys are also an excellent mechanism to identify areas where your organization may be over- performing or over - delivering services. They also can be used to increase the awareness of the services that your organization provides. If most of your facility occupants have access to the Web then Web based occupancy surveys are ideal. | |
Proprietary Benchmarking Groups |
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| Boeing Company Benchmarking Studies are proprietary. | |
| Washington Group International / Facility Management & Logistics benchmarking studies are proprietary. For more information on the Washington Group International go to their website at: www.WGINT.com. | |
Newsletter |
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Many of our clients subscribe to the Facility Issues newsletter that is written for busy facility managers. Top decision-makers around the US, Canada, Mexico, Europe, and Australia depend on Facility Issues twice each month to bring the news and the issues that will make, change, and affect your facility management business. |
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More Information...
Contact Keith McClanahan at: |